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FREQUENTLY ASKED QUESTIONS

The answers you're looking for 🔮

WHERE ARE YOU BASED?

We're based in the U.S.A. and our inventory comes from independent businesses around the world.

WHAT ARE YOUR SHIPPING POLICIES?

We ship out orders in 1-4 business days and use Priority USPS shipping.

DOMESTIC

Within the contiguous U.S. – Approx. 3-5 business days.
Outside of contiguous U.S. –Approx 5-10 business days.

  • $15 for orders up to $100.

  • $10 for order between $100 to $200.

  • Free for orders over $200

 

INTERNATIONAL

Europe- Approx. 7-15 business days.
Asia/South America/AU- Approx. 15-25 business days.

  • $30 for orders up to $100

  • $25 for orders between $100 to $200.

  • Free for orders over $200.

CAN I MAKE SPECIAL SHIPPING REQUESTS?

Yes! If you need to upgrade or time shipping, let us know.

We'll do our best to get your order out just when you need it.

WHAT'S YOUR RETURN POLICY?

All sales are final.

We know what a bummer it would be for anything to arrive broken though,

so we pack everything very carefully.

If, by any chance, your goods arrive damaged, please reach out with photos and we will work it out, no problem!

WHAT ARE THE PAYMENT OPTIONS?

We currently accept PayPal through our website. 

Reach out if you need to pay via an alternative form of payment (Venmo).

DO YOU OFFER GIFT CARDS?

Yup! We offer e-giftcards, check out the "Gift Card" option up on the menu above.

Gift cards never expire. Please note, gift cards cannot be redeemed for cash.

WILL CRYSTALS FIX EVERYTHING?

The short answer is, unfortunately, no.

We believe a holistic lifestyle is not just beneficial but important. That means taking care of yourself physically, emotionally, and mentally. In our practices of wellness, meditation and mindfulness are key. We have personally found a lot of benefit in taking time each day to appreciate what we have and identifying our intentions for what we wish to bring to our lives and the lives of others. We use crystals during those practices and find them to be wonderful tokens that help us to take those actions. We also think they are beautiful, natural objects that bring joy to our daily small moments. But they alone are not what brings change- it's you and the steps you take to be the best version of yourself.

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